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Disconnect ManyChat from Your Instagram Account

1 min readUpdated

Instagram lets one app run messaging on an account at a time, so ManyChat has to let go of yours before LinktoDM can take over. That takes two removals: take the account out of ManyChat, then withdraw the permission Instagram is still holding for it.

Before you begin

  • Access to the ManyChat account that currently holds your Instagram account
  • Admin access to the Instagram account you're moving
  • Your ManyChat automations copied or screenshotted, ready to rebuild here

Remove the Instagram account inside ManyChat

Section titled “Remove the Instagram account inside ManyChat”

In ManyChat, go to Settings, then Instagram under Channels in the middle column. Scroll to the bottom of that page and you’ll find three options together — Refresh Instagram Permissions, Disable Instagram Channel, and Remove Instagram Account from Manychat.

Disable is the temporary one; it pauses the channel and can be switched back on. You want Remove.

Settings → Channels → Instagram, down to Remove Instagram Account from Manychat

ManyChat then asks you to confirm, and it means it: tick both acknowledgements, type Remove in the box, and click Confirm. The dialog tells you how many Instagram contacts you’re about to lose.

Both boxes ticked, Remove typed, then Confirm

Remove ManyChat from Instagram’s app list

Section titled “Remove ManyChat from Instagram’s app list”

Instagram keeps its own list of connected apps, and removing the channel inside ManyChat doesn’t touch it. On the Instagram mobile app, open your profile, tap the menu, then Settings and activity. Scroll down to App website permissions and choose Apps and websites.

On the Active tab, tap Remove next to Manychat-IG and confirm. Ours is on this list too, as LinktoDM or as Salesmorph — leave that one where it is.

Settings and activity → App website permissions → Apps and websites → Remove Manychat-IG

You should now have

Your Instagram account removed from ManyChat, and ManyChat gone from Instagram’s own Apps and websites list.

Next: Disconnect ManyChat from Facebook